Privacy Policy

Information We Collect

We collect the following categories of information:

• Contact form submissions — name, email address, business name, website, ad spend range, goal, and message. Collected when you submit a discovery call request.
• Analytics data via Google Analytics — anonymised usage data including pages visited, session duration, and general geographic region.
• Session analytics via PostHog — anonymised behavioural data to help us understand how visitors interact with the site.

We do not sell, rent, or trade your personal data to any third party.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to discovery call requests and enquiries submitted via our contact form.
• To improve the website experience using aggregated, anonymised analytics data.
• To send newsletter updates to subscribers who have explicitly opted in.

We do not use your personal data for advertising purposes, nor do we share it with third-party advertising networks.

Data Storage & Security

Contact form submissions are processed and stored by Formspree, a third-party form service operating under its own Privacy Policy.

Analytics data is processed by Google (Google Analytics 4) and PostHog respectively, under their respective terms. All analytics data is anonymised before processing.

Data is stored on servers within the EU and/or US, depending on the service provider. We take reasonable technical and organisational measures to protect your information from unauthorised access, disclosure, or loss.

Your Rights (POPIA & GDPR)

Under the Protection of Personal Information Act (POPIA) and/or the General Data Protection Regulation (GDPR), you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate personal data.
• Delete your personal data (subject to legal obligations).
• Withdraw consent for processing at any time.
• Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us at hello@radlemon.com.

Cookies

We use analytics cookies set by Google Analytics and PostHog to understand how visitors use the site. These cookies collect anonymised data about session behaviour, page views, and general usage patterns.

These cookies are not used for advertising, retargeting, or tracking you across other websites.

You can disable cookies in your browser settings at any time. Note that disabling cookies may affect the functionality of some website features.

Contact

If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:

Rad Lemon (RadLemon Pty Ltd)
Johannesburg, South Africa
hello@radlemon.com